Grow · Service 10 / 13
Email & SMS outreach.
The cheapest customer is one who already knows you. Email and SMS done well keep them coming back, and well-run outbound opens doors with the right new ones. Done badly, both get you blocked.
The problem
A newsletter sent whenever someone remembers. No welcome series, no abandoned cart flow, no win-back. Outbound blasts from the main domain that quietly wreck deliverability for everyone.
What we build
Typical systems.
- 01
Lifecycle flows
Welcome, abandoned cart, post-purchase, review request and win-back sequences that run on their own.
- 02
Campaign calendar
Regular, useful campaigns segmented by behavior, not one message to everyone.
- 03
SMS & WhatsApp
Opted-in text and WhatsApp messages for time-sensitive offers, reminders and updates.
- 04
B2B outbound email
Researched lists, personalized sequences and separate sending domains, warmed and monitored.
- 05
Deliverability
SPF, DKIM and DMARC configured, list hygiene, and inbox placement monitoring.
Deliverables
What you keep.
- Deliverability and compliance audit
- Flows and templates built in your platform
- Campaign calendar and segmentation
- Outbound infrastructure and sequences (if in scope)
- Monthly performance report
A good fit for
- E-commerce and subscription businesses
- Service businesses with repeat or referral potential
- B2B companies with a clearly defined buyer
Platforms we work in
- Klaviyo
- Mailchimp
- HubSpot
- Twilio
Klaviyo, Mailchimp, HubSpot, Postscript, Attentive, Twilio, WhatsApp Business, Instantly and Resend.
Every engagement follows the same five forms.
Questions
About this service.
Do you send cold SMS?
No. SMS goes only to people who have opted in, following U.S. 10DLC registration and consent rules. Cold outreach is done by email, within anti-spam law.
What about privacy rules in Colombia and Latin America?
We design consent and data handling around local requirements, such as Colombia’s personal data law, and recommend legal review for your specific case.
Begin
Every kata begins with a bow.
Book a 30-minute strategy call. Bring the process that eats your team’s week, or the channel that isn’t working. Leave with a clear view of what to fix first, and what to leave alone.